It is better to work with someone you dislike but has credibility, rather than someone whom you like but do not have credibility – this was what I have been taught since young. For the past one month, I have been in Thailand settling various issues regarding my condominium in Thailand. And credibility and work effectiveness is far more important than what many realise.
This post does not generalise any particular group of people, rather it simply described what happened to me. I have also decided to summarise only the core details so that the post does not get too lengthy.
Background
My condominium unit in Bangkok was bought some years back. However due to my hectic schedule and geographical distance I was unable to manage it myself. Out of necessity, I decided to engage property managers.
My unit was first managed by a Thai from the in-house property management team who did his job badly and I had to spend money to clear up the mess in the house due to his incompetence. I sacked him after a period where he was unable to secure new tenants. Although it does not achieve anything, I still gave him a good scolding.
The second property manager was a Chinese part-timer. She was an honest lady who worked her dues but unfortunately had limited capabilities and was unable to resolve certain issues well. While I had my frustrations, I wanted to continue to engage her as she did the majority of her work to my diligently and honestly. However, she migrated to the US.
Credibility
The third property manager was a Chinese couple doing the property management business full-time. They were capable but were extremely greedy and dishonest, charging expensive prices for repair and cleaning work which they did badly so they could pocket even more money.
I had figured out their dishonesty midway but was too busy to fly to Thailand then. When the contract ended I made a surprise trip down and took back the unit, seeing the full extent of damages in my house which I paid good money for to repair but was not done well.
In summary, I initiated a deduction of nearly the full 2 months security deposit against my German tenant who just moved out. The Chinese couple were surprised and asked about the deductions. I told them I paid huge money to repair and clean my house, and since they claimed to have done so, any damages incurred were to be attributed to the tenant. As expected, the German almost immediately wrote a letter to me and was prepared to take the legal route to protect his rights.
Seeing that both the German and I were willing to escalate further and drag him into it and make their business suffer even if we had to suffer a loss, the Chinese couple brokered a compromise where I successfully made the couple cough back out a portion of the money they had charged earlier, the German tenant paid for his part of the damages and a little more, and I lived with the part of the damages that should have been repaired but was not. This is one of the better outcomes we could have hoped for as practically speaking, it will be difficult to go for a full victory.
Admittedly, the couple still got the best out of the whole affair. They had fully intended to swallow up as much money from both the tenant and I as possible, but failed to realise that all 3 parties are foreigners in a foreign land, where none of us have territorial advantages. And when dealing with Western counterparts, there are certain groups of people, including me, who are willing to go to a big extent to ensure our rights are protected. I cannot allow someone to walk away freely after playing the smarts and taking advantage of me.
Credibility is a big thing outside.
Work Effectiveness
This whole thing made me realised that if I want to get something done properly, I have to either spend more money than average for a hands-off approach or personally manage the whole thing.
From my observation there is another Chinese property manager who seem to do good work. I am unable to verify it as of now because I have yet to engage her. But she charges higher than average and after the previous experiences, I am hesitant to let others manage my stuff fully. I prefer to be in control now.
In the end, I hired a Burmese university law student with a much higher than average hourly salary. Because in Thailand the Burmese are the more efficient and effective group of workers. I have enough of people doing sloppy work which I have to repeatedly come back to manage.
I will be remotely controlling everything and she will do the tasks I assigned her, which will range from running errands to doing administrative work. Of course, getting a higher salary meant that she has to produce a higher quality work. This links back to the credibility issue which I mentioned earlier.
Conclusion
Credibility – something which takes a long time and a lot of work to build but can tarnish easily. But once you have achieved that, people are willing to work with you, even if you are more expensive, even if people may not like you. Credibility is the core of anything we do.
People who think are dishonest and like to play the smarts, who think the others are stupid enough not to know what they are doing, are doomed to lose customers over time and not grow big enough.
ๅฏงๅฏๅไฝ ่จๅญไฝๆไฟก่ญฝ็ไบบๅไฝ๏ผไนไธๅฏๅไฝ ๅๆญกไฝๆฒไฟก่ญฝ็ไบบๅ ฑไบ – ้ๆฏๆๅพๅฐๅฐฑ่ขซๆๅฐ็้็ใ้ๅปไธๅๆ๏ผๆๅจๆณฐๅ่็ๅ็จฎ้ๆผๆๅ ฌๅฏ็ไบ้ ใ่ไฟก่ญฝๅ่พฆไบ่ฝๅๆฏๆฏๅพๅคไบบๆณ่ฑก็ๆดๅ ้่ฆใ
ๆญค่ฒผไธๆฆๆฌไปปไฝ็พค้ซ๏ผ็ด็ฒนๆ่ฟฐๆ็็ถๆญทใ็บไบไธ่ฎ่ฒผๅญ้ๆผ้ท๏ผๆไนๅชๆฆๆฌ้้ปใ
่ๆฏ
ๅนพๅนดๅ่ฒทไบๆณฐๅๅ ฌๅฏ๏ผไฝๅ ็บๅฟ็ขๅ ไธๅฐ็่ท้ข๏ผไธ่ฝ่ฆช่ช็ฎก๏ผๅช่ฝๅฑไธญไปๆ็ใ
ไธ้ๅงๆฏไบค็ตฆ็ฉๆฅญ็ๅ้็ฎก็็๏ผไฝๆฏ่ฒ ่ฒฌๆๅ ฌๅฏ็ๆณฐๅไบบ่พฆไบไธ่ก๏ผๆๅพๆ้ๅพๅบ้ข็บไป็็ก่ฝๅๅพ(ๆๆ+ไฟฎๆฟๅญ)ใ้้ๆฏไปๅฅฝไธ้ฃๅญๆฒๆพๅฐๆฐ็งๅฎขๅพ๏ผๆๅไธไบ่พญ้ไปๅพ็ผ็พ็ใ้ๆฒ็จ๏ผไฝๆ้ๆฏ็ ็ ๅฐ่ญ็ฝตไบไปไธ้ ใ
็ฌฌไบๅๆฏๅๅ ผ่ทๅๆฟ็ข็ฎก็็ไธญๅๅฐๅงๅงใๅฅน็บไบบ่ๅฏฆไฝ่ฝๅๆ้๏ผๅฐ่ดๆๅถ็พๆ็ใไฝๅ ็บๅฅน่พฆไบ่ๅฏฆๅคๅฅฎ๏ผๆณ็นผ็บ็จๅฅนใๅฏๆๅซๅป็พๅไบใ
ไฟก่ญฝ
็ฌฌไธๅๆฟ็ข็ฎก็ไบบๆฏๅไธญๅไพ็ๅคซๅฆป้๏ผๅ จ่ท้ๅ ฌๅธๅนน้่กใๆ่ฝๅ๏ผไฝๆฏ่ฒชๅพ็กๅญๅๆฅตๅ ถไธ่ช ๅฏฆใๆถไบ้ซๅน็ๆธ ๆฝๅไฟฎ็่ฒป็จ๏ผๅปๅชๅไธๅ๏ผ็ถๅพๆๅฉไธ็้ข็งๅใ้ไบๆไธญ้็ผ็พไบ๏ผไฝๅ ็บ้ๆผๅฟ็ข๏ผไธ่ฝ่ฆช่ช้ฃๅปๆณฐๅ่็ใๅๅๅฐๆๅพ๏ผๆ็ช็ถ้ฃๅปๆณฐๅๆฟๅๅ ฌๅฏ๏ผๆ็ผ็พไธๅ ๆฟไบ้ขไฝๆฒ่งฃๆฑบ็ๅ้กใ
ๆๅพ๏ผๆ็ดๆฅๆฃๆผไบๅๆฌ่ตฐ็ๅพทๅ็งๅฎขๅนพไนๅ จ2ๅๆ็ๆผ้ใๅคซๅฆป้้ฉ่จๅฐๅๆๆ้บผๅไบใๆๅฐฑ่ชช๏ผๆข็ถๆไป็้ฃ้บผๅคๆธ ๆฝๅ็ถญไฟฎ่ฒปไฝ ๅ่ชช้ฝ็ตฆ่พฆๅฅฝไบ๏ผ้ฃ้บผ็พๅจๅฑๅญ็ๆ ็ๅฐฑๆฏ็งๅฎข็่ฒฌไปปไบ๏ผๅฟ ้ ๆฃใไธๅบๆๆๆ๏ผๅพทๅ็งๅฎข้ฆฌไธๆบๅ่ตฐๅธๆณ่ทฏ็ท๏ผไฝ้ๆฏๅ ็ฆฎๅพๅ ต๏ผ้้ไธญไป็ผๅไฟก็ตฆๆใ่ๆ้ไธ้ไนไธๆไบ้ฌงๅคง๏ผๅณไพฟ่ฑ้ขไน่ฆๆ้ๅคซๅฆป้ๆไธๆฐด + ๅฝฑ้ฟไปๅ็็ๆใ
ๆๅพๅคซๅฆป้ๅฆฅๅไบ๏ผๅๆน่ฎไธๆญฅใๆๆๅๅฐ่ฎๅคซๅฆป้ๅๅบไปๅไนๅๆถ็ไธ้จๅ้ข๏ผๅพทๅ็งๅฎขๆฟๆไบไป่ฉฒๆฟๆ็้จๅๅไธไบ้กๅค่ฒป็จ๏ผ่ๆๅฐฑๅช่ฝๆฅๅ้ฃไบๆฒไฟฎๅฅฝๅๆธ ็ๅฅฝ็้จๅใ้็จฎ็ๆณๅพ้ฃ็ฒๅพๅ จๅ๏ผ็พๅฏฆ็ๆณไธญ้็ตๆ็ฎๆฏไธ้ฏ็ไบใ้ๅคซๅฆป้ไผๅๅ ฉ้้ๅ๏ผไฝๅฟ่จไบๆๅไธๆนๅจๆณฐๅ้ฝๆฏๅคๅไบบ๏ผ่ชฐไนๆฒๆๅชๅขใ่่ฅฟๆนไบบๆฏ้ๅธธ้กๆ่ฑ่ณๆบๅป็ถญ่ญทไปๅ็ๆฌ็็ใๅ ๆฌๆๅจๅ ง๏ผๆไธ่ฝๅ ่จฑๆไบบๅฐๆ่ๅฐ่ฐๆๅพ๏ผๆฟไบๆ็้ข่ตฐไบบใ้้ขๅฟ ้ ๅๅบไพใ
ๅจๅค้ข๏ผไฟก่ญฝๆฏๅ้ๅธธ้่ฆ็ๆฑ่ฅฟใ
ๅทฅไฝๆ็
้ๆดไปถไบ่ฎๆๆ็ฝไธๅ้็ – ๅฆๆ่ฆๆฑๅทฅไฝๅ็ๅฅฝ๏ผ่ฆๅ่ฑๅคงๅน้ขๅ ่จฑ่ชๅทฑๆๆไธ็ฎก๏ผ่ฆๅ่ฆชๅ่ฆช็บใ
ๆ่งๅฏ๏ผๆๅฆไธๅไธญๅๅฐๅงๅงๅฃ็ขไผผไนไธ้ฏ๏ผๅทฅไฝ่ฝๅไนๅฅฝใๅฐฑๆฏๅคช่ฒดไบใ็ถ้ไบๅพ๏ผๆ่ฆบๅพ้ๆฏ่ฆชๅ่ฆช็บๆฏ่ผๅฅฝใๆๅพ๏ผๆ่่ซไบไธๅๅจ่ฎ็ขฉๅฃซ็็ทฌ็ธๅฐๅงๅงๅนซๆ่ท่ ฟๆ้ใๅ ็บ็ทฌ็ธไบบๆฏๅจๆณฐๅ่ฃก่พฆไบๆฏ่ผๅฏ้ ็็พค้ซใ้็ถๅฅน็ๆ่ช่ฆ็ๆไบ้ซ๏ผไฝๆฏไธๅ่ชๆฐดไธไปฝๅทฅไฝใๆๆ้ ็จๆๆงไธๅ๏ผ่ๅฅนไนๅพๆไบๆ ็ตฆ่พฆๅฅฝใ้ๅๅๅฐไนๅๆ่ชช็ไฟก่ญฝใ
็ธฝ็ต
ไฟก่ญฝๆฏๅๅพ่่ฒปๅคง้ๆ้ๅ็ฒพๅๅปบ็ซ๏ผไฝๅปๅฎนๆๆฏๅฃ็ๆฑ่ฅฟใไฝไธๆฆๆไบไฟก่ญฝ๏ผไบบๅๅฐฑๆ้กๆ่ไฝ ๅไฝ๏ผๅณไพฟไฝ ๆฏไปไบบ้่ฒด๏ผๅณไพฟๅฐๆนไธๅๆญกไฝ ใไฟก่ญฝๆฏๆๅๅ็ๆๆไบๆ ็ๆ ธๅฟใๅๆญก่ๅฐ่ฐๆ๏ผไธ่ช ๅฏฆ็ไบบไธๆ้ทไน ใ
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$99,999.00
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Price range: $69.00 through $99.00
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